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THE BENEFITS OF MOBILE ECOMMERCE SHIPPING SOFTWARE

Before the proliferation of Smartphones, shipping companies depended on desktop shipping software for order fulfillment. However, with the majority of the population owning mobile phones, and with the pressure to provide a favorable environment for employees, as well as to offer top-notch customer service, shipping companies are drifting towards shipping software that is integrated with mobile.

THE NEED TO PROVIDE MOBILE ACCESS TO E-COMMERCE SHIPPING SOFTWARE

According to Google, the number of Smartphone users today is over 2.1 billion, and this figure is projected to reach 2.5 billion by 2019. So it makes sense for e-commerce businesses to want shipping software that enables integration of mobile. Incorporating the mobile feature in your e-commerce shipping software makes it a lot easier for customers, employees, and anybody connected to your e-commerce business to be able to view real-time shipping details.

In this world dominated by mobile devices, it’s ideal to revisit and redefine your shipping techniques and rope in your customers, business partners, employees, and carriers with the use of mobile technology and ensure it plays a key role in your e-commerce business.

DESKTOP E-COMMERCE SHIPPING SOFTWARE CAN RESTRICT THE WORKFLOW

As opposed to desktop software, e-commerce shipping software that is integrated with mobile capabilities can streamline and empower your shipping processes by allowing you, your employees and customers to access shipping information wherever you are, at any time. This alienates the trouble of having to drive to the office to check shipment status or to give feedback to your customers.

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BENEFITS OF INTEGRATING MOBILE WITH YOUR E-COMMERCE SHIPPING SOFTWARE

Allowing mobile access to your e-commerce shipping software boosts employees’ productivity. It offers them a lot of conveniences, as they can manage different aspects of shipping on the fly.

Allowing mobile access to your e-commerce shipping software ensures customer satisfaction. Mobile integration lets customers view their order status through their Smartphones. If customers can view their order status whenever they wish, they will surely be delighted and will develop faith in your business.

Allowing mobile access to your e-commerce shipping software strengthens your business. Enabling mobile access to partners and other people related to your business can help strengthen your brand. If they can get access to details about the shipment, they will see that as a sign of trust, and they will respond in kind. This way, any glitch or flaw that could have manifested in the course of shipping is alienated. Flaws that may manifest during shipping include change in delivery time, unexpected shipment delay, and product counting error.

Below are bullets points that summarize the benefits of integrating mobile with your e-commerce shipping software:

  • Enables you to see real-time shipment details
  • You’re able to update shipment details on the fly
  • Offers the ability to track and manage inbound and outbound shipments
  • Allows you to send real-time transition information and freight quotes
  • You’re able to track the shipment. For instance, you’re able to know where the shipment is at and the time it's expected to reach its destination
  • Allows you to send notifications about the shipment to your clients, carriers and agents upfront
  • Enables execution of multi-carrier shipment processes

CONCLUSION

The benefits of mobile e-commerce shipping software are immense. Ideally, a mobile integration puts all your shipment processes in the palm of your hand, alleviating the trouble of having to snake through the city to get to your office to manage shipping processes. These days, there are numerous mobile friendly e-commerce shipping software out there. You only need to research extensively to find one that aligns with your e-commerce business needs and goals. Once you find one, your shipping processes will run like a well-oiled machine.